No flights in April for CebuPac, AirAsia

clopez

6 years ago

quarantine/Foreigners line up at the departure area of Manila's International Airport, Philippines on Wednesday, March 18, 2020. The Philippine government lifted a 72-hour deadline for thousands of foreign travelers to leave the country's main northern region which has been placed under quarantine due to the growing number of coronavirus infections, officials said. For most people, the new coronavirus causes only mild or moderate symptoms. For some, it can cause more severe illness, especially in older adults and people with existing health problems. (AP Photo/Joeal Calupitan)

MANILA, Philippines — Cebu Pacific Airways (CebuPac) and AirAsia Philippines have joined Philippine Airlines (PAL) in canceling flights for the rest of April following the extension of the Luzon-wide lockdown.

In an advisory, AirAsia said all affected customers with flight bookings made on or before March 22, with a departure date until May 31, may opt to change their flights to any new travel date before Oct. 31 for an unlimited number of times, or store the value of their fare in a credit account for future use.

Cebu Pacific spokesperson Charo Logarta-Lagamon said all affected passengers may avail of free rebooking, the travel fund option, of full refund.

The processing of refunds will start on May 4 after the enhance community quarantine is lifted and may take as long as three to four billing cycles.

CebuPac is also giving passengers booked from May 1 to Sep. 30 the choice to rebook their flights within one year. PAL meanwhile continues its cargo flights and “ad hoc special flights” to retrieve stranded passengers.

—Jerome Aning